How to add a WhatsApp chat to your website – a complete guide
WhatsApp recently announced their web-based chat solution, allowing companies to add chat functionality directly to their websites.
This opens up a new way of communication with your visitors and increases your conversion rate – if you use it right.
In this guide, we’ll show you how to add WhatsApp chat to your website and how to use it to engage with your visitors and capture more leads!
And of course, we’ll share some basic principles you should keep in mind when chatting with people online.
Step 1: Create a WhatsApp account for your business
The very first thing you need to do is register a WhatsApp account for your business.
You can either open one using a phone number or email address or use one you already have, which could be associated with personal Facebook and/or Instagram accounts.
If you choose an existing account, you will be able to control its settings and preferences in due course.
You should make sure that any business accounts are in clear view on all of these platforms so they are easy for clients to find.
Step 2: Get the WebChat app
WebChat is an app that lets you add WhatsApp-like functionality on your website. Get the website here: https://webchat.teamontherun.com/index/login
It’s free and easy to use; just visit WebChat’s homepage, click Get started, then fill out your details (but don’t worry, you won’t be charged).
Step 3: Add it to your site
Go back to Chat On, choose where you want it on your site, and select Get Code.
Then go back to wherever you have that spot on your site selected, copy-paste that code into that area.
That’s it! Your customers can now send you messages through WhatsApp from any page on your site and what’s more is they don’t even need to download an app or install anything at all.
Say for an easy user experience!
FAQ
Why should I put my WhatsApp on my website? A good question, because it’s not necessarily as convenient as having it directly on your phone.
Putting it on your site could make things easier for some users, but more complicated for others. In general, you should consider adding a mobile contact form if: Your site has high traffic; Your site requires forms frequently used by mobile users;
Your content is valuable (meaning you get a lot of views or shares) because that makes spamming much harder.
This is covered in How to add a WhatsApp chat to your website – a complete guide 2022
Reach us on WhatsApp